Effective Date: 1 March 2025

At Digital Next, we strive to deliver high-quality services and customer satisfaction. However, we understand that there may be instances where a refund is required. This Refund Policy outlines the conditions under which refunds are applicable.

1. Eligibility for Refund

Refunds are only applicable under the following conditions:

• If the service you purchased was not delivered as promised.

• If there was an error in billing or duplicate payment.

• If you cancel your order within the specified cancellation period (see Section 3).

• If the service provided is significantly different from what was advertised.

2. Non-Refundable Services

Certain services are not eligible for a refund, including:

• Digital services that have been fully delivered.

• Completed consultations, training, or coaching sessions.

• Custom projects and tailored marketing strategies.

• Subscription-based services once the billing cycle has started.

• Any services where work has already commenced.

3. Cancellation & Refund Process

To request a refund, please follow these steps:

1. Submit a Request: Email us at [Your Email] with your order details and the reason for your refund request.

2. Review Process: We will review your request within [X] business days and determine if it meets our refund criteria.

3. Approval or Rejection: If approved, the refund will be processed to your original payment method within [X] business days. If denied, we will provide a reason for rejection.

4. Late or Missing Refunds

If you haven’t received a refund within the specified timeframe:

• Check with your bank or payment provider, as processing times may vary.

• Contact us at [Your Email] if the issue persists.

5. Changes to This Policy

Digital Next reserves the right to modify this Refund Policy at any time. Updates will be posted on this page with the revised effective date.

6. Contact Us

For any refund-related inquiries, reach out to us:

📧 Email: info@digitalnext.com
📞 Phone: 03001462204
📍 Address: Al Arafat Plaza Sadar Puli Chowk Bahawalpur, Punjab, Pakistan